BEBOP
Product Design | Event Booking & Leisure | Portfolio Project
Product Strategy
Product Design
Competitive Analysis
Market Study
Stakeholder Analysis
Persona Mapping
User Stories
User Journey
Wireframing
Prototyping
UX Research
Usability Testing
Product
App + Website
Role
UI/UX Designer, UX Researcher
Time Duration
3 Months
Challenge
In a world brimming with events and gatherings, navigating the perfect experience can be a challenge. That's where Bebop steps in. This project is all about crafting an exceptional user interface for an events app that simplifies your event discovery and planning journey.
Solution
To create a seamless, visually engaging, and user-friendly interface that brings events to your fingertips. Incorporating an intuitive search feature to make finding events easier. Adding a community feature to connect you with your people. Whether it's concerts, conferences, or community gatherings, Bebop is here to connect you with your passion. Join me as I delve into the details of this dynamic interface design, merging creativity and functionality to redefine how you experience events.
User Study
Market Trends
#1
There is a desire to resurrect physical events, complete with the exhilaration and connection they bring. The heart and soul of an event lie in the shared, in-person experience.
#2
Physical events return to bring back the joy of in-person interactions and communal experiences, but with a thoughtful integration of online features to ensure accessibility, convenience and inclusivity.
Competitive Audit
A competitive audit was conducted on four apps, and their first impressions, interaction features, visual design, and content were assessed. This analysis was used to identify strengths and weaknesses to inform the app's development and enhancement.
Book My Show
clear layout-intuitive flow-freely available-fun & informal-succinct descriptions
GigTown
basic layout-freely available-dry &direct-no descriptions
PVR Cinemas
clear layout-intuitive flow-freely available-formal & brief-succinct descriptions
Bands in Town
intuitive search & flow-freely available-fun & informal-succinct descriptions
Solution Statement
Our Events app will let users browse events, find their community and book tickets which will affect people who enjoy attending events by providing an easy and accessible solution.
Solution Statement
The Solution
The search feature incorporates quick access filters, which serve as a solution to the user's explorative tendencies while navigating the app.
The app offers quick access to tickets and bookmarks, streamlining the ticket booking process and making it easier to manage bookings efficiently.
The community feature enables users to plan with groups and access local communities based on their location, facilitating collaborative event planning. Additionally, canceling a ticket will notify interested members of ticket availability and can confirm if they want to purchase the ticket and complete the booking process through the app.
An AI bot is integrated into the app to offer customer support, providing quick access to FAQs and enabling efficient complaint registration among other services.
Success Metrics
Conversion Rate
percentage of users who complete a task-which tasks have the least conversion rates and why?-how can the pain points of the users be resolved?
Drop Off Rate
at which point do the users abandon the task-is there a pattern?-how can it be improved?-percentage of users who abandon task v/s who complete task
Net Promoter Score
do the users continue or enhance their subscription over time?-do they increase their subscription tier after the trial period?
Task Completion
average time taken to complete task-can it be further optimized?
Error Rates
where do the users get stuck?-what confuses them?-how can the pain point be resolved?
SUS Scale
do the users complain of any frequent issues?-are there any frustrations?-how can the processes be made faster and easier
Looking Ahead
Collaborative Event Planning
Extending its functionality to accommodate agents organizing shows for artists and promoters managing sponsored ads between shows.
Personalization
Venues under the app's banner can define their own admission rules, offer flexibility in event planning, showcase available dates for agents to book, negotiate costs and contracts, and finalize deals—all while maintaining detailed records.
Media Outreach
The app will integrate with social media for enhanced marketing and outreach.
Copyright 2026, Manasi Dushyant Mehta
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